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Sentry Safe - Should be called Sentry Unsafe
Sentry Safe - Should be called Sentry Unsafe
Cheap blow molded construction fall apart at the hinge. Hinge is deigned so that a molded peg on each side of the lid snap fits into two holes molded into the base unit. There is no hard material inside the blow molded plastic pegs so the heavy top lid is supported by...
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1.0
I liked
  • Size and heft
  • Made in usa
I didn't like
  • Poorly designed and manufactured product
  • No warranty for factory defects after one year
  • Top can be popped off with screwdriver or pry bar
#1017337
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I've been having problems opening my new safe. I punch in the code, hear the solinoid engage and turn the handle but the handle won't move, even when inserting the key. After researching several forums, I tried pounding around the door, but I also waited a few seconds...
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3.7
#997530
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Sentry Safes Sf205Cv Safe Review

Where can i buy a key to my safe. .
3.2
Details
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#990123
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Safe was a Xmas gift. I called the company with questions about the purchase date and itemizing the things being stored and reimbursement for them. She announced that nothing in the safe is covered. I asked her why it asked for the itemized list then. She told me they...
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Anonymous
Anonymous

***For fire rated safes only*** the company provides "some" coverage that goes above and beyond what your home owners or renters insurance covers. You do not pay a premium for...

#986527
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pissed off just purchased item, put in 4 bran new AA alkaline batteries and smoke starts, batteries get hot and I even burned my fingers trying to take out the burning batteries. its saturday and there is no one to contact until monday morning. I have a useless 200...
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#970806
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Sentry Safe Ef4738E Safe Review

Bought a sentry safe model # EF4738E. Handle snapped off, luckily door open, need new handle. Sentry says no longer available. Lot of money for scrap metal, any handles out there!!!!!!???!!!!!!
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#956046
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I spent over an hour getting my Sentry safe open, now it won't close. I had it installed in my closet about a year ago and store my handgun in it. It is a rotary combination model. I have already removed it from the closet and plan now to replace it with something...
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#932521
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This company is the worst company I have ever dealt with in getting service. I have tried calling their customer service 3 different times. The first time I waited over 30 minutes, second time I waited over 25 minutes and the third I waited 15 minutes. It's like your...
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Anonymous
Anon

They didn’t discontinue customer service, they just contracted it out to 3rd parties that work out of run down call centers making minimum wage. What do you expect?

Anonymous
Anonymous

SentrySafe was sold to Master Lock in 2014 and they moved production to Mexico . They pretty much discontinued customer service, they didn't care about 400 American workers a...

1.0
I didn't like
  • Poor customer service
#931855
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I have brand new 1.23cf santry unit that I locked the unit and it would not open even with default pass code. I have tried over 10 time to reach customer support by phone different times and days with 1-800 # and direct line with no one to answers no matter how long...
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Anonymous
Anonymous

Before Sentry Safe was bought by Master Lock they had very good customer service. Master Locks CEO Mike Bauer moved production to Mexico and is only interested in getting you...

#927249
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Handicap, and could not get out to get a notarized statement. Very unhappy, have a safe I could not use. I would recommend dealing with another company. I had another safe that just quit working, key would not open it. Just a fool for dealing with these people...
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1.3
#924421
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