(8 of 105 reviews match)
I just bought a safe SF205CV. I can't open it. Called customer service several time. They put me on hold for more than a hour and never answer the phone. I would probably be on hold if I had not hung up after 80 minutes on hold. I still can't use my safe after 2 weeks...Read more
Company wrote 0 public responses to the review from Jul 29, 2016.
Boat Anchor would be a better use for this safe. Will not open with the combo. I called the company, email them and did not get any response after a couple of weeks.Sentry Safe would not call me back. I called back again and was put on terminal hold. Yes i changed the...Read more
Company wrote 0 public responses to the review from Jun 23, 2016.
Sentrysafe Home Safe Review
Numbers wore off the keypad in just over a year and I barely opened the safe twice a month. Their attitude was "sorry out of warrenty, use other numbers" I've not even opend the safe 24 times and thats meant to be acceptable!!!! Cheap ***!
Company wrote 0 private or public responses to the review from Jan 19, 2016.
I have a Sentry safe and it is probably 15 years old. It is VERY heavy, painted in a medium to light gray color, on big rollers. I have ALWAYS had the safe in climate-controlled area. The size of this safe is approximately 18" X 18" X 23". I use the safe regularly and...Read more
Company wrote 0 public responses to the review from Oct 29, 2015.
- It worked grate for 10 years
I didn't like
- No warranty cause weld on hinge 250lb safe rusted and fell off
- Customer service
I can't seem to get a handle on the moisture in my safe from Sentry. All my papers and money are moldy and I used the same packages they used when shipping it to me. I would not recommend any safe produce from this company do to this issue. You put your paper items in...Read more
Company wrote 0 public responses to the review from Oct 12, 2015.
I purchased a Sentry safe 4 months ago. It is the electronic entry model. It stopped working and gave me the 5 beep code of death. I called the company and spoke with 3 different personnel. The time frame was acceptable and for the most part the staff were courteous....Read more
Company wrote 0 private or public responses to the review from Mar 28, 2013.
this was the second safe we bought,they both broke the same way.I reported it within the 90 days but wasnt able to get it to the store. Now they wont let me return it.I don't understand?uugggghhh! They say to report it within 90 days that was what was done! So now...Read more
Company wrote 0 private or public responses to the review from Oct 10, 2010.
Electronic safe wouldn't open. After 3 days of e-mails and phone calls all they had offered is try the correct combo and change the batteries. Duh! Finally found a blog site listing identical problem and what customer went through to solve it. It included tapping...Read more
Company wrote 0 public responses to the review from Aug 13, 2008.
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