State: Florida Clear all filters (8 of 104 reviews match)
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I just bought a safe SF205CV. I can't open it. Called customer service several time. They put me on hold for more than a hour and never answer the phone. I would probably be on hold if I had not hung up after 80 minutes on hold. I still can't use my safe after 2 weeks...
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I didn't like
  • Poor customer service
#891003
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Boat Anchor would be a better use for this safe. Will not open with the combo. I called the company, email them and did not get any response after a couple of weeks.Sentry Safe would not call me back. I called back again and was put on terminal hold. Yes i changed the...
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#870889
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Sentrysafe Home Safe Review

Numbers wore off the keypad in just over a year and I barely opened the safe twice a month. Their attitude was "sorry out of warrenty, use other numbers" I've not even opend the safe 24 times and thats meant to be acceptable!!!! Cheap ***!
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
#773830
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I have a Sentry safe and it is probably 15 years old. It is VERY heavy, painted in a medium to light gray color, on big rollers. I have ALWAYS had the safe in climate-controlled area. The size of this safe is approximately 18" X 18" X 23". I use the safe regularly and...
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2.0
I liked
  • It worked grate for 10 years
I didn't like
  • No warranty cause weld on hinge 250lb safe rusted and fell off
  • Customer service
#725615
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I can't seem to get a handle on the moisture in my safe from Sentry. All my papers and money are moldy and I used the same packages they used when shipping it to me. I would not recommend any safe produce from this company do to this issue. You put your paper items in...
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Anonymous
Anonymous

Read and follow the instructions! And the moisture is coming from your moldy house, not the safe..

Anonymous
RT

If you read the instructions for the safe, you'll find that you need to place a drying agent, like silica gel, in the safe to absorb moisture and protect the contents. In add...

1.0
#714875
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I purchased a Sentry safe 4 months ago. It is the electronic entry model. It stopped working and gave me the 5 beep code of death. I called the company and spoke with 3 different personnel. The time frame was acceptable and for the most part the staff were courteous....
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#396246
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this was the second safe we bought,they both broke the same way.I reported it within the 90 days but wasnt able to get it to the store. Now they wont let me return it.I don't understand?uugggghhh! They say to report it within 90 days that was what was done! So now...
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#202037
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Electronic safe wouldn't open. After 3 days of e-mails and phone calls all they had offered is try the correct combo and change the batteries. Duh! Finally found a blog site listing identical problem and what customer went through to solve it. It included tapping...
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Anonymous
baden

:( just bought mso200 combination safe managed to open the safe door once only,tried the combination as I was meant to about a zillion times no luck, just glad I didnt put any...

Anonymous
Edadams

Electronic keypad system is a piece of garbage, plastic gears & crappy solenoids doom these products to FAIL! Had to sawzall this SentrySafe open after no access for 1 year. ...

#131346
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