I have brand new 1.23cf santry unit that I locked the unit and it would not open even with default pass code. I have tried over 10 time to reach customer support by phone different times and days with 1-800 # and direct line with no one to answers no matter how long...Read more
Confusing product codes- mine is CSW 5840. Electronic Big Bolt fire Safe. I read several bad product reviews here and still bought because I figured Costco would not offer bad products. Safe arrived as scheduled. I did as instructed and had a "green" response when I...Read more
I just read the previous review for Sentry Safes' Customer Service...I can see why your pissed. As I type this, I've been waiting in excess of 20 minutes on hold with Customer Service. I hope I don't experience the same treatment...but I'm on my way. In...Read more
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