State: New York City: New York Clear all filters (3 of 105 reviews match)
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Went to Sentry safes online for a lost combination. Downloaded and fax a notarized proof of ownership. Waited three days for email that finally came verifying my request and asking me to call and make a payment for the combination. I called at 5:00pm knowing they close...
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Company wrote 0 public responses to the review from Feb 23, 2016.
Anonymous
Anonymous

That's because they were purchase by Masterlock, layed off all the experience Customer Serivce Reps. Gave those job to people with no experience with the products and shipped...

#796146
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Staples Customer Service actually *asked* me to post this review on their site after hearing about my experience with this product. We purchased this "security" chest about a year ago. We believed our valuables were protected, as implied, until last week when the chest...
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Company wrote 0 private or public responses to the review from Jun 10, 2014.
#495952
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I purchased this safe from Office Max in Chicago, Illinois on June 10, 2012. The handle for the safe malfunctioned. I had to have a safe locksmith drill open the safe, which took 1.75 hours and cost $340. I also lost 1.75 of billable hours at $500 hourly. Further,...
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Company wrote 0 private or public responses to the review from Jun 16, 2012.
Anonymous
Ruth

how was it resolved?

sentrysafe
sentrysafe

:cry

#325261
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