Was on hold for two 30 minute sessions (the first time call was dropped) and tried the e-mail support request on their website - after a week I'm still waiting for a reply. Customer support is important to me, but obviously not to Sentry. Trashing this safe and getting one from a company that doesn't disrespect their customers. Now I need to add some text to bring this post up to 100 words. The quick brown fox jumps over the lazy dog. Let us go then, you and I,
When the evening is spread out against the sky
Like a patient etherized upon a table;
Let us go, through certain half-deserted streets,
The muttering retreats
Of restless nights in one-night cheap hotels
And sawdust restaurants with oyster-shells:
Streets that follow like a tedious argument
Of insidious intent
To lead you to an overwhelming question ...
Oh, do not ask, “What is it?”
Let us go and make our visit.
This reviewer shared experience about poor customer service and wants this business to "replace safe from a better company" as the author lost $200. This person is overall dissatisfied with Sentry Safe. The most disappointing about sentry safe customer care at Sentry Safe was customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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