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Bought a safe 3-4 years ago. The handle is not working we have the right code, the batteries are full. Have to pay 25 ++ because THEIR safe broke. Our passeports are in the safe we are leaving on May 1st. Not sure their 25$ key will get here before. WORST people I have...
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1.0
#1237630
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My son purchased a safe for my for my birthday three weeks ago. I just received this gift and there were no keys in the box. I registered the safe on line and requested new keys. They say I have to pay 25.00 for new keys because the safe was purchased more than three...
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Anonymous
allthelols

Sounds more like you’re the moron who didn’t have the receipt. Stay away from small objects, you obviously can’t be trusted with them.

h.kitchener
h.kitchener

They charge for keys because people lose them and then claim they never got them or only one, etc. However, $25 does seem rather exorbitant. There are other brands of safes ou...

1.6
I didn't like
  • Customer service after purchase of product
#1221905
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My sentry safe did the same thing. I too lost valuable papers and was forced to bring $11,000 worth of moldy money to my bank. I will never buy a sentry product again. Before I hear again what could have been. I kept the safe in my room on the upper floor of a humidity...
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1.0
I didn't like
  • Bought the safe at home depotthey would not take it back
#1159515
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Sentry Safe - An inferior product...

SentrySafe is mass producing inferior products mainly for profit, they feed on the publics need for security of personal records and items. Customer service is no help at if you can actually reach someone, all buyers beaware!!!
#1151237
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I bought a Sentry Safe and it does not work properly. It can be made to function with new batteries every month but the use of the safe is keeping possessions and documents safe for years, not hours! I called Call the SentrySafe Customer Care Line: 1-800-828-1438 and...
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Anonymous
Laom

No no no. You should be ashamed of yourself. A grown adult acting the way you act toward representatives who are only doing as they’re told, on top of being uncooperative and ...

2.0
I didn't like
  • Are selling defective products
  • Refuse to honor the warantee
#1123848
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Contacted Sentry Customer Care/Service. Installed new batteries as specified by them. Taken through removal of keypad, checking wire connections, using mallet to tap pressure points as instructed. Nothing worked. Finally instructed to call lock smith as there was...
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1.0
I didn't like
  • Customer service
  • Poorly designed and manufactured product
  • Poor construction
#1080479
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Sentry Safe - Should be called Sentry Unsafe
Sentry Safe - Should be called Sentry Unsafe
Cheap blow molded construction fall apart at the hinge. Hinge is deigned so that a molded peg on each side of the lid snap fits into two holes molded into the base unit. There is no hard material inside the blow molded plastic pegs so the heavy top lid is supported by...
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1.0
I liked
  • Made in usa
  • Size and heft
I didn't like
  • Poorly designed and manufactured product
  • Not accurate to call it a safe
  • Top can be popped off with screwdriver or pry bar
#1017337
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I've been having problems opening my new safe. I punch in the code, hear the solinoid engage and turn the handle but the handle won't move, even when inserting the key. After researching several forums, I tried pounding around the door, but I also waited a few seconds...
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3.7
#997530
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Sentry Safes Sf205Cv Safe Review

Where can i buy a key to my safe. .
3.2
Details
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#990123
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Safe was a Xmas gift. I called the company with questions about the purchase date and itemizing the things being stored and reimbursement for them. She announced that nothing in the safe is covered. I asked her why it asked for the itemized list then. She told me they...
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Anonymous
Anonymous

***For fire rated safes only*** the company provides "some" coverage that goes above and beyond what your home owners or renters insurance covers. You do not pay a premium for...

#986527
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