Product: Sentry Safe Safe Clear all filters (0 of 13 reviews match)
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Sentry Safe - Key Order not received yet.

I needed a override key for my Sentry Safe, order the key almost 2 weeks ago and still have not received it in the mail. I thought it would be faster service considering that I explain to the customer service representative that it was urgent that I get into the safe meeting important documents and other teas that were locked in the safe. I work for a security company and it's imperative that we used to save on a daily basis. Problem still not resolved after almost two weeks.
3.8
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Sentry Safe Safe
#1384000
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I have recently purchased a Sentry Safe online from Officeworks, Australia. I live in Melbourne, Australia. The safe was delivered to my apartment on 10th September. Since I was getting my apartment renovated, I did not have a chance to try out the safe till three days...
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2.8
Product
Sentry Safe Safe
I liked
  • Look and idea of what it could do
I didn't like
  • Customer service
#1355039
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I purchased my Sentry safe 10 months ago. The handle just swings back and forth. This is the 3rd safe in 13 years I have bought for my office. I called customer service and they told me my safe was 13 years old. I told them how could that be. They said Sam's club must...
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Anonymous
Anonymous

Sentry doesnt care when you bought the safe. They do not keep parts in stock to repair any unit they sell. They want to offer you a discount on buying a new unit. I have a gun...

h.kitchener
h.kitchener

Blame Walmart/Sam's Club, not Sentry safe.

1.0
Product
Sentry Safe Safe
#1250058
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POS - bought at Costco (should have been a clue there). Unpacked, followed instructions and the thing actually worked... for a few minutes. Called customer support and told them it was locked and wouldn't open - fortunately we had not put anything in it yet. After some...
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Product
Sentry Safe Safe
#1239528
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Bought a safe 3-4 years ago. The handle is not working we have the right code, the batteries are full. Have to pay 25 ++ because THEIR safe broke. Our passeports are in the safe we are leaving on May 1st. Not sure their 25$ key will get here before. WORST people I have...
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1.0
Product
Sentry Safe Safe
#1237630
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I tried speaking with management via phone and they were uncooperative . This is a sentry safe model c-95702206 and I feel the company should stand behind their products. A new set of two keys cannot possible cost 25.00 to produce. New keys should be sent to me at no...
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Anonymous
allthelols

Sounds more like you’re the moron who didn’t have the receipt. Stay away from small objects, you obviously can’t be trusted with them.

h.kitchener
h.kitchener

They charge for keys because people lose them and then claim they never got them or only one, etc. However, $25 does seem rather exorbitant. There are other brands of safes ou...

1.6
Product
Sentry Safe Safe
I didn't like
  • Customer service after purchase of product
#1221905
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I bought a Sentry Safe and it does not work properly. It can be made to function with new batteries every month but the use of the safe is keeping possessions and documents safe for years, not hours! I called Call the SentrySafe Customer Care Line: 1-800-828-1438 and...
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Anonymous
Laom

No no no. You should be ashamed of yourself. A grown adult acting the way you act toward representatives who are only doing as they’re told, on top of being uncooperative and ...

2.0
Product
Sentry Safe Safe
I didn't like
  • Are selling defective products
  • Refuse to honor the warantee
#1123848
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in safe. Locksmith fees quoted at 95.00 to come out and 80.00 per after thereafter and the promise that the safe will be destroyed and told by the locksmith these safes are junk. Was the safe worth what was paid for it? No!!!! Never ever will I purchase a Sentry Safe...
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1.0
Product
Sentry Safe Safe
I didn't like
  • Customer service
  • Poor construction
  • Poorly designed and manufactured product
#1080479
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Sentry Safe - Should be called Sentry Unsafe
Sentry Safe - Should be called Sentry Unsafe
Cheap blow molded construction fall apart at the hinge.Hinge is deigned so that a molded peg on each side of the lid snap fits into two holes molded into the base unit. There is no hard material inside the blow molded plastic pegs so the heavy top lid is supported by...
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1.0
Product
Sentry Safe Safe
I liked
  • Made in usa
  • Size and heft
I didn't like
  • Not accurate to call it a safe
  • Poorly designed and manufactured product
  • No warranty for factory defects after one year
#1017337
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Safe was a Xmas gift.I called the company with questions about the purchase date and itemizing the things being stored and reimbursement for them. She announced that nothing in the safe is covered. I asked her why it asked for the itemized list then. She told me they...
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Anonymous
Anonymous

***For fire rated safes only*** the company provides "some" coverage that goes above and beyond what your home owners or renters insurance covers. You do not pay a premium for...

Product
Sentry Safe Safe
#986527
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