This company is the worst company I have ever dealt with in getting
service. I have tried calling their customer service 3 different times.
The first time I waited over 30 minutes, second time I waited over
25 minutes and the third I waited 15 minutes. It's like your calling a
dead phone number. It has been over a week and I still haven't
received my combination. If you are buying a safe ... Never, Never, Never buy a Sentry Safe ... Because their Customer Service SUCKS.
Their CEO ... James Brush needs to get off his *** and start running
This person wrote the review because of poor customer service at Sentry Safe. Reviewer claimed that he or she lost $500 and wants Sentry Safe to read this review and look into the issue (if any).
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.