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Customer service
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Exchange, Refund and Cancellation Policy
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Contacted Sentry Customer Care/Service. Installed new batteries as specified by them.

Taken through removal of keypad, checking wire connections, using mallet to tap pressure points as instructed. Nothing worked. Finally instructed to call lock smith as there was nothing else they could do. All important documents, i.e., passports, property deeds, birth certificates etc.

in safe. Locksmith fees quoted at 95.00 to come out and 80.00 per after thereafter and the promise that the safe will be destroyed and told by the locksmith these safes are junk. Was the safe worth what was paid for it?

No!!!! Never ever will I purchase a Sentry Safe again!

Product or Service Mentioned: Sentry Safe Safe.

Reason of review: Bad quality.

I didn't like: No warranty for factory defects after one year, Poorly designed and manufactured product, Customer service, Poor construction.

Company wrote 0 public responses to the review from Jul 28, 2017.
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